HELP CENTER

FREQUENTLY ASKED QUESTIONS

Shipping

We ship both locally and worldwide.

Local orders take 1-2 business days to be delivered to you and we dispatch within 1 business days.

International orders take between and 10 business days to be delivered via Carrier Royal Mail International Standard. Also, dispatch is commited within 1 business days.

Shipping time might vary depending on location, shipment method and other factors.

Orders over £50 will have free shipping.

Orders under £50 will be charged for shipping depending on your chosen delivery method and country. Full price will be displayed at checkout. 

Payments

We accept secure payments for both local & international customers via Credit Cards, Debit Cards & PayPal.


Returns and refunds

We offer instant replacement or full refund.

We have a 30-days Return & Exchange Policy counting from the day the parcel has been delivered.

Redirect yourself to our return & exchange portal by clicking here: prowaist.co.uk/a/returns.

For better understanding on how to deal with each step, follow this quick and easy guide.

Redirect yourself to our return & exchange portal by clicking here: prowaist.co.uk/a/returns and follow the steps until the retrun address is revealed.