Shipping policy

Free Standard Delivery: After processing and leaving the warehouse, items usually take between 7 and 20 business days to arrive.

Due to our limited production of original products which have a very high demand and in order to provide you the best prices and quality from our manufacturers your order may take more than 7 days which is our average delivery time.

Express Delivery:  All express orders take between 1-3 business days. In some cases it might take up to 5 days depending on the carrier. Select UK Express at the checkout. Not available for all items.

All orders are tracked.

  • WHAT IS THE ORDER PROCESSING TIME?  

Order verification, tailoring, quality check and packaging. All orders are sent to our order processing team for dispatch within 24 hours after the order is placed. Our team processes the order, which takes an additional 2–4 days.  

  

  • WHEN WILL I RECEIVE MY ITEMS AFTER ORDER DATE?  

Our Shipping time typically takes between 12 and 20 days and depending on how fast customs in your country processes the package. Do allow up to 5-6 weeks for delivery for circumstances beyond our control such as custom holds, natural disasters, country regulations, etc. The duration depends on the shipping method and the destination country.   
Delays may occur due to Holidays and/or any unforeseen events such as Earthquake, floods or typhoons. Please do note as well that custom inspections can be a factor during shipment.   
No matter what happens, rest assured you will receive your items within the 6 weeks time period.  

  

  • IF I ORDERED MULTIPLE ITEMS, WILL IT BE SHIPPED SEPARATELY OR TOGETHER?  

Depending on the products that I ordered and where the item is currently being manufactured and stored, different items may be sent from different places. We do this to ensure faster and more efficient delivery times for you.  

Please DO NOT panic if you've order 3 items and only 2 have been delivered, the other one is on the way!    

Any other questions, just email us at support@prowaist.co.uk

For more information about tracking, contact us.